2.8
3.86K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

AlertCops is the safety app designed for citizens and is available throughout Spain. It provides security and self-protection services for everyday use and offers a direct chat with police and emergency services. You will be able to:


Report any event of which you have been a victim or witness.

Get information on different topics of interest to citizens with our dynamic files.

Send photographs, videos, audios or locations through the chat and get an immediate response.

Receive citizen collaboration, security and emergency alerts related to the area where you are.

Use the SOS Button, with reinforced protection for vulnerable groups, sending an urgent alert to the nearest police centre along with your position and a 10-second audio recording.

Enjoy new services: Accompany me, Rescue, Simulated Call, etc.

Share your location with the people you want and receive theirs.

Subscribe to the Guardian of a specific event (such as a race or a concert) and send your position periodically so that rescue services can easily locate you in case of emergency.

Use the automatic translator to communicate with police forces in over 100 languages.
Updated on
Oct 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
3.82K reviews
David Ford
August 31, 2025
Unusable, old app wouldn't let me recieve a text with the code. The updated version tells me I'm not connected to the Internet when I tryto usee it, when I clearly am. Total waste of time and totally unusable, will.be deleting.
1 person found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
September 1, 2025
We’re sorry to hear about your experience. The app should work both for receiving codes and connecting online. Please ensure you have the latest version installed and try restarting your device. If the issue continues, contact our support team at alertcops@interior.es Thank you!
Lisa Elford
August 1, 2025
This new design is horrible compared to the original. Gone are the ease of buttons if you see anything specific happening around you. Also sending a 10 second audio with your alert that can and will be assessed by the local police station...what if the victim HAS to remain silent!! ALSO I wasn't notified that the app completely changed when I automatically updated all my apps. When I NEEDED the service last week because I was being targeted with aggression by men - it COMPLETELY FAILED ME!
4 people found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
August 1, 2025
We’re sorry for your experience. Your concerns about usability, audio alerts, and update notice are valid. We’re working to improve. For any issue, feel free to contact our support team at alertcops@interior.es. Your safety matters—thank you for your feedback.
Graham Porter
October 19, 2025
app does not get past install screens. goes around in circles. frustrating waste of time
1 person found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
October 20, 2025
Good morning Graham, we're sorry for the frustration you've experienced. Please try uninstalling the app, restarting your phone, and reinstalling the latest version from the official store. If the issue continues, contact us at alertcops@interior.es. Our support team will assist you as soon as possible. Thank you for your patience.

What’s new

Android 15 Optimization.
Minor bug fixed.

App support

About the developer
MINISTERIO DEL INTERIOR SECRETARIA DEL ESTADO DE SEGURIDAD
alertcops@interior.es
CALLE AMADOR DE LOS RIOS 7 28010 MADRID Spain
+34 603 40 65 01