This online store meant primerily for international shopping i.e buying china made products directly. They ship products to almost every country. Attractive products at cheaper price. Aliexpress is the best way one can do that without risk or worry, because of their solid consumer protection policies. Surity of refund if product undelivered in specified time. But One should remember- the quality or durability of products depends on manufacturer and the seller and price. So try best to order good quality product, because returning goods to china for refund will cost a fortune bcoz of heafty courier charges. Thank you.
They lyed about there refund policy and how they will back you up if there is a problem with something that you have bought from one of there stores that sells merchandise and I bought 2 pairs of sun glasses and I asked them if I take a picture of my prescription and sent it to them would they put it into the sunglasses flames for me and they said "YES FRIEND " No problem just buy 2 pairs of lenses and pick the frames and they will do it for me. WELL I got them back and 1 part of the prescription for to be able to walk around and see clearly was done BUT the most important part to be able to read at work they did NOT put that part of the prescription in the glasses. SO THEY ARE NO USE TO ME BECAUSE I HAVE 2 PAIRS OF GLASSES THAT I NEEDED FOR WALKING AROUND OUTSIDE AND ALSO NEEDED TO BE ABLE TO READ PAPERWORK OUTSIDE. HOW can you mess up a prescription that I took a picture of that my Doctor wrote out on a prescription pad . If I didn't buy the right lenses they you should have told me that you could not make them with the lenses that I bought because i am not the expert in eyeglasses you are supposed to be . So I should have stayed with the (WISH COMPANY from China) I have never had any problems with getting a refund if something is wrong with my merchandise if it came brocken or scratch they ALWAYS made good and would apologize for whatever was wrong. Because they know that I bought a lot for a long time and I don't know why I tryed out ALIEXPRESS i.am so sorry that I did they refused my appeal also with a generic excuse. I will only change my opinion of them if they made an effort to help me but it has been about a month now so . I can say good by to my $74.42 I guess again very angry.
Ridiculous services. Unable to give Feedback on the purchased products and open disputes. No option of cash on delivery. No tracking information on free shipping. Mostly damaged products. Images are shown different and actual products are of low quality.
The first 50/70 orders were good but now, orders that dont arrive, nobody knows nothing about the shipments, you pay for fast shipping and it takes 3 months anyways. And now, they disabled my account probably because MY LAST 20 ORDERS NEVER CAME and i made a dispute for each and every single one of them. Communication is awful, their english is 3rd grade level. At first seemed good, now it sucks ass.
Shopping experience has been very simple and easy with this app, as well as tracking details and information, chat directly with the seller, and giving reviews when receiving the goods and even later down the line after using the item for a while as additional review. Which is a very important feature, something Ebay do not have
The App is good. But the tracking number given by the sellers don't work. The delivery takes months. Which is the only part I don't like. Rest all is good..
- More detailed refund progress/status.
- Easily checkout without registration.
- New daily promotions with coupons and other surprises.