182 reviews
Content rating
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About this app

View Policy information (policy start & end date, benefits covered.
Option to download E-Card for all family members.
Search the nearest network provider.
View the status of Pre-Approvals.
Submit new claim & track the status of claim till payment.
Medical History of the family.
Reminder Setting for medication.
Automatic dial & intelligent recognition of member for enhanced customer experience
Option to initiate a call to the nearest provider in case of emergency along with a trigger to Al Koot customer service team to ensure assistance is provided.
Updated on

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted
182 reviews
R N Sharma
8 September 2022
App crashes (android os is reporting a bug) while uploading attachments under claims. Update is required immediately after fixing this bug. Unable to submit claims!
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Marijke Haasbroek
17 May 2022
Possibly one of the most useless apps. Please can you update your app so it does not close anytime you open it. Also, if additional information is requested then one should be able to upload the details and add a comment. This is not possible. The app is either crashing or it takes you back to the claim without being able to upload the info. Also, you can't submit any documents for pre-approval. Why have this available if can't be used. A lot of work is needed on this app!
2 people found this review helpful
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12 August 2022
Thanks for the e-medical tools, looking forward to learn and enjoy more of the app services.
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What's new

• Security improvement
• Bug fixes implemented