Schlage Mobile Access

Schlage Lock Company, LLC

About this app

The Schlage Mobile Access app is developed for multifamily, commercial and institutional properties only. Commercial electronic hardware that connects to this app includes Schlage mobile enabled Control, Schlage MTB Readers, and Schlage NDEB and LEB wireless locks. Please note, residential homeowners who wish to manage Schlage Encode™ or Schlage Sense™ smart locks should use the Schlage Home app.

For multifamily residents and end users:
The new Schlage® Mobile Access credentials enable residents and end users to utilize a mobile device instead of a physical badge to securely unlock an opening. Available for Android phones 6.0 and above, the Schlage Mobile Access app is convenient and easy to use.

Your property manager or site administrator will set up your mobile credential to work with specific doors. Once the app has been downloaded to your phone and opened, you will see a list of doors within range. Simply select a specific door; if access is granted an unlock signal will be sent from the phone to the mobile enabled lock or reader. For added peace of mind, the app features best-in-class asymmetric credential encryption that has been validated by trusted industry experts.

For property managers and site administrators:
Schlage Mobile Access credentials are designed for properties and facilities that manage access control using ENGAGE™ web & mobile apps. They are compatible with the following:
-Schlage Control™ mobile enabled smart lock
-Schlage MTB mobile enabled multi-technology readers and CTE single door controller
-Schlage NDEB mobile enabled wireless cylindrical lock
-Schlage LEB mobile enabled wireless mortise lock

The ENGAGE™ web app is used to enroll users and assign mobile credential access to openings. Schlage Mobile Access credentials can be added/deleted immediately by syncing the ENGAGE™ mobile app with the device at the opening, or they can be added/deleted automatically overnight to Wi-Fi connected devices.

Ratings and reviews

Your lock app has proven itself to be consistently reliable at HNL Airport. I haven't had a single issue. A smartwatch app would be a game-changing addition, allowing for quick, hands-free access. Given that Master Lock—also in use at HNL—offers such an app, there's a clear demand and precedent for this feature. Please consider this request.

The app is occasionally slow, albeit still functional. The biggest issue is the poor choice by the app engineers to make every lock in an apartment complex visible with no way to favorite only the lock/locks you care about. Also, the locks will appear in a random order every time you use the app. It's maddeningly bad design.

Poorly designed app. Even after getting a link, using link to install app, opening the app gets immediate credential issues. Second phone and it's the second similar problem. Doesn't seem like they test their software properly on Android. Don't have logs to send, don't have anything useful to help you with when you contact them.

What’s new

• We have refreshed our app icon.
• Resolved issues causing app crashes to improve app reliability.