Robert Wakerly
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The app works very poorly. It crashes most of the time. When it does work, it takes a very long time for the app to load up. Additionally, the temperature control mechnism in the app is a very small interaction wheel element that is hard to use quickly with accuracy - the Next dial is much easier to use which is what I was expecting if you look at pictures of the "other" Comfort Sync Thermostat app on the Google play store. If the product owner for this is reading, please prioritize fixing: 1) app crashes 2) slow loading 3) changing temperature interaction element to something more usable. Beyond that, it'd be nice to have it open the one home automatically rather than making me make an extra click to open my only home (duh!).
11 people found this review helpful
T V
Zero stars! The only option you have is to change the temp and put it in away mode!! Would like to be able to do everything I can do on the thermostat, they should have the same look and features! That's the point of having an app!! It states it's been updated on 4/13/2022 but I don't see anything different. Same look and features and is still slow at communicating with the thermostat!
6 people found this review helpful
Amanda Parrish
Outdated app, it just crashes constantly when I open it. It doesn't even take me to my dashboard anymore. This all happened after the latest Android OS update. I had to uninstall and then reinstall the app to get it to work, but that only worked the one time. The app hasn't been updated since 2015, if that tells you anything... and Allied doesnt seem to care, judging from their lack of response to all reviews.
19 people found this review helpful