
Liz E
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Very invasive app - not sure worth the discount. It wants to remain on even while not driving, and track you. It will not allow you the option of turning features on when you use the app - everything has to run in the background all the time, even when not driving. And you have to shut down your Remove Unused App feature on Android. The only apps I show have this permission level on my phone are Android and my security system. No thanks, not worth it. The reply is not applicable, thanks.
82 people found this review helpful
Allstate Insurance Co.
September 11, 2023
Hello, if the app detects a trip it will record phone activity. A trip can be removed at any time via the My Trips screen. Deleted trips do not count toward driving record. This feedback isn’t used currently to calculate rewards, but is used to provide awareness into unsafe driving behavior and encourage safer driving habits.

Stephen Wight
Decent overall, but the"DriveWise" feature doesn't accurately determine when a trip has ended. I've been out of my car, two blocks away, sitting at a table and when I opened my phone it was still recording a trip. When I logged in to touch "end trip," it marked me as having used my phone that trip. I recognize that it's a discount, not a requirement, so I'm not going to freak out about it, but it does diminish the app value a little.
182 people found this review helpful
Allstate Insurance Co.
August 27, 2023
Hello, we apologize for the inconvenience. Please contact MobileAppSupport@Allstate.com for assistance.

John Turner
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This app is borderline, and hugely disfunctional. The DriveWise portion, which is highly problematic, records all the time, whether you are in an Uber, a bus, or riding with a friend. Going back to edit a trip when you were not the driver crashes the app, and the edits are only possible over a very short time frame. They provide a discount if you use the app, but good grief, why not hire competent developers who have even a vague idea how to do testing. ..update: more calls,/emails, doesnt work
199 people found this review helpful
Allstate Insurance Co.
July 25, 2023
Hi, we respect customer privacy and work hard to protect your personal information. Allstate uses it to develop new services, learn and enhance our digital properties and advertising, provide an enhanced mobile app & web experience as well as process requests related to your policies. Please contact MobileAppSupport@Allstate.com for any assistance.