Sucks This app hasn't worked in 4 months. Do you people not care about your customers or what?? Come on fix it.... I'd like to see how I'm doing isn't that the point of this app? What a joke
So far so good, but. .. Seems ok so far. The only frustration was in setting up the account. Improvements like username validation and acceptance prior to submitting the form or not blanking the password fields with Each Flipping Reload while you try to figure out which usernames have not been taken would be beneficial.
Better than useless. The app is very complicated for non-policy holders. It would not focus. And required several try to complete my claim pics. I ended up sending VIN & Odom in text message.
Its ok I think the app should be able to give you a list of all the coverage provided in your homeowners policy. It just gives policy number. What good is that? I should be able to see my policy
Won't let me screen capture I'd cards. What is the point of the app not allowing my phone to screen capture a shot of my ID cards? Stupid.
Doesnt work Tried to use the file claim portion got all info entered then told me it was unavailable. Tried to look up my agent couldn't do that. Why have it if it is not going to work. What good is something that can not be used when really needed
• Good Hands Shop Locator – Allstate customers can search for Good Hands® Repair network (GHRN) auto repair shops in their area without having to file a claim.
• Credit/Debit Card Scanning – Allows customers to use the phone’s camera to pre-fill the card’s number and expiration date for a quicker payment process.
• Allstate Roadside Assistance – Customers are now able to track the service provider’s ETA and status as well as pay for the services within the app.
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