
Brittany Shaw-Brown
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Still can't submit a payment through the app...its now March..from my initial report in January. -Haven't been able to submit a payment through the app for days. Keeps saying it's a problem and to call Allstate instead. I was able to just go through the website and do it thankfully. It would be more convenient if this bug was fixed.
12 people found this review helpful
The Allstate Corporation
January 8, 2025
Hi there, Sorry about that. Please contact MobileAppSupport@Allstate.com for help.

Daemo s
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App works okay, main issue is drivewise. It doesn't recognize what the posted speed limit is in certain areas, then flags the trips as unsafe because of speeding. I regularly travel on a side road, and the posted speed limit is 40. I've tried going 35mph,and the app still flags every trip as speeding. It doesn't allow you to file an issue with trips. It doesn't record a lot of trips. I work as a delivery driver. I usually do 50 trips a day. It's been 2 weeks, but drivewise says I'm on 33 trips.
257 people found this review helpful
The Allstate Corporation
January 31, 2025
Hi, we want to reward all your safe driving! To make sure trips are properly recorded: 1. Keep app on and running in the background and 2. Maintain battery charge above 25%. Also, make sure you have the latest version of Allstate Mobile. For more troubleshooting, tap Profile & Settings, Drivewise, then App Diagnostics.

Gregory Lang
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Constantly continues to track me into buildings, rarely if ever gives me the option to end a trip when I try to, marks a trip as being good even with phone usage, frequently takes 3+ tries to mark a trip as a passenger trip, challenges don't work. But above all, what is the point of it having a notification saying it's tracking me if I can't tell it to stop because I'm not driving? I want my discount, but damn this app is terrible.
255 people found this review helpful