We recently installed this system at work and The app works decent to a point. But the bluetooth issues are just beyond aggravating . If i am on my headset talking to someone and the app rings. It cuts the bluetooth off on my phone. I then have to put the phone up to my ear so i take my bluetooth off to continue my conversation. Then if i get another phone call on the app it switches back on the headset.
Poor phone quality This app is neat in that it mirrors your office with calls, voicemails, extensions, etc. Both your office office and the app replicate simultaneously. Problem is office quality is terrible delays, can't hear you and eats battery....
When the app works on my Samsung Note 4,it works good BUT that doesn't happen very often. It rings and connects but no sound or mic???????? I restart my Samsung and immediately it works again for only a couple of hours.
owner DEAN OF COMMUNICATIONS
Works Fantastic This app works great. Yes you have to have adequate network to support it but it works fantastic. Driving a Ferrari on a dirt road will not be a smooth ride but you cant blame the Ferrari.
Needs update for Samsung Galaxy s models Was told it was a Samsung Galaxy s issue not the program. It's useless and sounds like a robot. Please fix this or send new phones to all your customers
Reach for Android 18.104.22.168:
• Fixed connectivity issues.
Reach 2.0 supports Reach Link for the new Allworx Connect server product line, to keep your Reach SIP calls connected during network interruptions, and provides recovery methods for calls that cannot be reconnected.
Reach your phone from your computer to make calls, send messages and more!