
Jenn Hoth
Love the idea; execution is lacking. I tried to update all id my pets' microchips, but instead of updating, it sent a request to my vet. Fine, except when my vet approved the update, it simply archived the request (never labeled processed), then the info never synced to the app, so the microchip numbers still aren't showing up. I don't know if this is an app fail, a sales & training fail, or a developer fail, but someone surely dropped the ball when I can't even simply add a microchip number.
4 people found this review helpful

Krista A
This app looks promising but lacks some basic information about my pets that would make it truly useful. It needs details about all vaccinations, not just rabies. It also needs details of current and ongoing conditions, tests / test results, treatments, etc. And it shows prescriptions only if they have been filled at the veterinarian's office, so the list is incomplete. Not sure how much I'll use this app since it lacks the information I actually need.
2 people found this review helpful
Thank you for your feedback! PetPage gets its info from your vet's software. If any reminders are missing, please submit an update in PetPage or contact your vet to add them. Our team is working to bring expanded medical records and laboratory tests to PetPage in the future! For more help, reach out to our Support Team at support@allydvm.com.

Cheryl Cunningham
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This is an updated review. I had originally posted a month ago I was frustrated with the app performance, couldn't get it to work, etc. Within hours, Emily from support contacted me questions and suggestions to try. When that didn't work, she asked me to be patient while she talked to the developers. After a couple of weeks, she contacted me again and advised a new update had just been completed. Asked me to uninstall and then install. Success! Thank you for the excellent support.
91 people found this review helpful
Hi Cheryl - We're sorry you have not had a good experience transitioning to the new app. We have made several updates to the app since your review. If you are still experiencing this problem can you please email support@allydvm.com so we can get this resolved as soon as possible?