It's a good app but there are a lot of popular business books that are missing which I want to read or listen to. There must be a section where we can request for books.
Terrible app, and terrible service. No books worth reading.
selection seems a bit lacking
Terrible website. No way to cancel online, you have to call ( or email maybe?). Books are okay when you consider that they're free. Takes a while to download them though. Also no real account info online aside from your username and password. You get what you pay for and I had a free trial...
Several months ago I signed up for a free trial. The only reason i signed up was because I wanted to know what selection they had. I quickly realized that they didn't have ANYTHING I wanted, and tried to cancel. I couldn't figure out how to cancel though and I forgot about it. A month ago, I realized that i was still being charged $20/month for the subscription, which I was not using. I canceled it over the phone, and asked them for a refund. They told me they would send me an email response within 10 days, which i never got. I called them again,was told exact same thing, and again no response. I then called a third time, and talked to someone who said she was a supervisor. She said that if they decide not to give the refund, they don't send a response. However, I got a partial refund of $20 measly dollars. I spent about $180 total on this useless subscription. I filed a fraud claim at my bank and called AYCB a third time. AYCB told me that they would not issue another refund as there was only so much they could refund, but then i got another $20 refund! Obviously your representatives don't have any authority to say these things, so are you gonna give me the rest of my refund?
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