AlRayan Bank UK

AlRayan Bank

About this app

The AlRayan Bank UK mobile app enables customers to securely manage their finances on the move.

Customers who use the app can:

• Manage their personal accounts
• View their AlRayan Bank UK products and apply for products online
• View their account statements
• Pay bills
• Contact the Bank through our secure messaging facility

What's new in the latest version:

• AlRayan Bank has officially unveiled its fresh new look! You’ll see our new logo, updated colours, and refreshed branding throughout our Digital Banking app.

Please note customers are advised to install the latest operating system, and the Bank requires a minimum of Android OS V11 to install this application.

Please note this app is only for customers of AlRayan Bank UK, not AlRayan Bank Group.

Terms and conditions apply. You must be aged 16 or over to use the AlRayan Bank mobile banking app. Copyright © Al Rayan Bank PLC 2023. All rights reserved.

Ratings and reviews

Arguably the worse app i've experienced in years. Although the word experience is a stretch because despite many attempts i haven't been able to register. Did anyone on the design team even take a look at how other mobile banking apps deal with registration. If someone was paid to deliver this app...the bank should ask for a refund. Absolutely hopeless, 1 star is too much. There must have been an update to the app as I'm now able to register and access my account.

It's always logging me out, it won't allow a complex password to be pasted from my password manager, and it doesn't have tax documents available. I had an email from them saying my statement was ready, but clicking on the statements bit in each account yielded nothing, despite having opted into paperless. In the past I've had to ring them up to get an email sent with a link to a different website to get my annual statement. Al Rayan pays good rates but this inconvenience is enough to put me off

such a horrendous system. always logs you out. In order to be logged back in you need a 10 step vwrification system that doesnt work and you end up going in circles. I'm getting really frustrated and am considering leaving Al Rayan just because of the terrible app.

What’s new

You can now change your personal information - including your postal address, mobile and landline numbers and email address - directly through our app.

If you need to, you can also close your account immediately through our app without needing to contact us by phone or post.