Love Subway, however... If every single Sub was a woman, I would marry all of them. But this app is not that good. I don't mind if it has some adds, offers, messages, etc. but every pop-up window takes ages to load, and the worst of it is that I cannot return to the previous screen until they load. Fortunately, I didn't need to log out and restore my password, as I literally just downloaded it. I repeat, love Subway, but this app needs some improvements. Anyway, thanks for the service.
Password Reset issue The app was working perfectly fine until it told me I had to reset my password. I did this through the website as couldn't do this through the app, but when I returned to the app it had not automatically updated. Now I have forgotten what I changed my password to :( Massive faff!! But when app does work, it is very easy to use. Always have your screen brightness on full though otherwise the subway staff get stressed and it doesn't work.
Update issues It tried to get me to change my password but would never take me to the page to do it. I had to go on the website log in there change my password and unistall the app and redownload it to get it working again. For all the carry on I have had I have taken some stars off as this should never have been an issue in the first place, I mean how safe does a loyalty card for a sandwich have to be.
Security password reset Like most of you, I was locked out after the app update. The way I have sorted it was to uninstall the app. Reinstall it, go to login, then you will find the automated "reset your password" message, but this time, when you click OK it actually brings up the forgotten your password box. I received the email to reset my password, carried out the password reset, and was able to log back into app with my new password. Hope this helps...
Doesn't work Seriously does no one at subway bother reading these reviews. Like everyone else it tells me I need to update my security but it won't allow me keeps telling me once this box closes you will be directed to a screen to change password but doesn't take me to it but won't allow me to do anything and keep getting this error message. The update clearly does not work for lots of people
So secure no one can log into your account now It's a loyalty sandwich app not logging into NSA / FBI computers. Maybe Hilary Clinton should employ these staff for apps for her computers. Now after update old password does not work , and change it (and uninstall ed) but still can not log in. Subway sort this out , it been going on for too long and requirements for password is beyond a joke.
This version includes minor bug fixes & security improvements. For best results log out of the app before updating.