Wow. What a terrible app! Spent all that time ordering and it wouldn't accept my credit card even though I hadn't even put cc details in yet! Was a cc store too. Also, when trying to review it would only show the details of one of the orders. That was 20 minutes of my life I'll never get back!
Very clunky. In this day and age we expect at the very least an app that is easy to use.
No option for selecting the sub of the day.
Awesome app 😁.
It only works when you can truly pick up after ordering and paying online. I went 2 min earlier than pickup time and saw my order sitting on back counter. Waited for 4 people to pay at the cashier then squeezes in to say I am picking up my online order. Ignored for another 5 min. Then I decided to queue for the line. Another 2 min, the guy said you need to pick it up from cashier. Now my food sat for at least 10 minute and my toasted sandwich is now cold and soggy. Not a happy customer. I suggest you need a sign saying online pickup and with food closer to the cashier if that is the system you have.
For a huge and profitable multinational brand, it seems the Subway division is not putting in much effort when it comes to their mobile offering. Its a shame for their franchisees, as they are the ones who lose business because of this.