This app is stupid I only gave it 5 stars so it'd be higher on the list. But it keeps crashing when it decides it wants to load. I've been waiting 20 minutes and it is still "logging in" yeah no the amount of money I have isn't at all important. Transferring money from my savings to checking to make sure I have enough in checking for my automatic payments that's not important either I guess. I liked the other one better. Why did we get forced to use this stupid thing.
Was working great App was working great till recently it keeps asking me for an access code every time I try to log in, annoying. All my apps and phone are up to date. Please fix this issue. Thank you
The updated app won't work I open it and put in my log in information which works in a browser fine, but the app keeps saying error occurred. I know my log in info is correct. I don't understand why it won't let me log in :( Very disappointed.
What a MESS! Freezes on log in page, crashes when opening app and unimpressed by the account search engine. Old app worked much better and was in my opinion more user friendly. Wasting lots of time attempting to use this "convenient" app!
Huge delays in receiving funds While the new functionality of this app is user friendly and modern looking, it is not much of an upgrade compared to the last app. The major problem I have with it is the delay in receiving deposited paychecks with this app. The old app always gave me a portion of the funds by the next morning with the remaining the following day. Now, it takes 4-5 days to get the funds. Unacceptable when my company's accountant tells me when the check clears our bank and I still have to wait 4 more days.
CAN NOT LOGIN I got an email from Alta One saying they were going to charge for mailed statement and i should go paperless to avoid monthly fees. I tried to login to my account online but it said online banking was down. I installed the app and still cant login. I know this has been an issue for awhile because someone i know closed their Alta One account a couple months ago after several calls to Alta One with no resolution. Alta One when are you going to fix this issue???... after you have lost all your customers???