Ameren Mobile

3.6
4.57K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Enjoy fresh functionality with improved performance, security and stability. View your bill, make a payment, and report or check the status of outages from anywhere with Ameren Mobile.

Ameren Mobile is an easy way to manage your account and stay informed. Easily update your payment method, contact or other profile information. Access one-touch dialing for Ameren customer service. Connect with Ameren on social media, too!

Here's What's New:
* Easier log in options, including facial or touch authentication*
* Up to 12 Months of Payment History
* Search or report active outages in your area
* Future enhancements deploy automatically so you always have access to the latest features

*We have updated our login experience. If you are having difficulty logging in, please take a moment to register a new UserID and Password, even if you had an online account in the past. It only takes a few minutes and gives you easy access to great features and information about your account! Just click the Register Account link on the app. All you need is your current email address and your account number. Once you register your online account, head back to the app where you can set up the convenience of biometric authentication.
Updated on
Sep 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
4.48K reviews
SMFB
May 18, 2023
App works well enough to tell me what I owe. With such a push for paperless billing, its frustrating that I can't view my bill w/ the app. Sure it shows me a list of bills, but I can't remember the last time one of those would actually open for me. Any time I tap one of them, my phone asks which app to view the file: samsung health, brother design n print, or reddit. I've uninstalled cleared data and reinstalled, made sure to verify default apps settings, etc. Never works. Multiple phones too.
4 people found this review helpful
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Stan Kaliski
September 25, 2021
Like others this app is unusable on my android phone. It starts and switches to display that shows a girl listening to music on her phone (?) with headphones. The app then locks and won't accept any input like tapping on the login banner or any of the tabs. I've had this app on my phone for a long time but rarely use it. I've really only used it during bad weather to report a power outage. I happen to use it today to retrieve my account number and found it didn't work. Cleared cache/data-no joy
40 people found this review helpful
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Jon Wagnon
September 17, 2021
App has very delayed response to button presses making it difficult to know if it is processing. After setting up biometrics, it just keeps flashing the fingerprint scanner image on the screen rather than logging in. Essentially unusable. This is on top of not being able to login on their website in Chrome (Log in button is always greyed out). It's almost as if the y are a monopoly that doesn't want any interaction with their customers even to let them pay their bills.
10 people found this review helpful
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Ameren Corporation
September 17, 2021
We regret the inconvenience. For the app issue, please clear your data & cache from Settings->Apps->Ameren->Storage(Note: this may change device to device), and for the Ameren.com website issue, please clear your browser caches and then try again. Please call us with more details if you are still facing the problem. Thank you

What's new

Welcome to version 6.8.1!

What's New?
We added detail on how to pay your bill by phone, updated outage report messaging including the ability to receive the cause of an outage faster, added messaging for Missouri gas customers, and updated our privacy and data safety sections in the app stores.