Since the update, my app would refuse to connect to Amex to retrieve my balance and transactions. Removed and reinstalled, as any normal app, and that messed up the Amex Pay. Says it is installed on a different device. Tried all their suggestions, such as remove secure lock screen to automatically deactivate, touch card to device in android pay to remove, and nothing worked. Poor implementation of the payment system, why not just use Android Pay
Well-designed and reliable BUT awful Amex Pay I'm amending my review because I've just had to apply for refunds for incomplete journeys for ALMOST every day Ive used it due to faulty/unreliable touch-ins using Amex Pay on my phone. I will never use it again for the underground but maybe for an ABOVE-GROUND payment, if I'm still not angry at the system. It has been so poorly implemented and unreliable. Even when EE had their touch and pay, it was more reliable. I am THOROUGHLY disappointed as I expected more from Amex. Please just use Android Pay,Amex.
AMEX Pay doesn't seem to work, it attempts to connect to service readers and that's all. Frustrating. On the whole though I like the app it makes paying off the account very easy.
Tried to pay at a contactless till with this for the first time and it didn't work. Response was - Present card again. I did but it still wouldn't work. Very embarrassing! I suggest people will try this twice, possible three times before giving up on it altogether. Looks like were a long way off the 'digital wallet'.
Decent for features I use Decent app for checking balance, signing up for offers and the like. AmEx Pay is an uncharacteristic example of business being put before customers. We want Android Pay. Would like to be able to see all my cards under one login. Oh, and the notification icon looks far too much like the Android "do not disturb" one. Have been caught out by that twice!
Amex Pay My phone has broken, my new phone can't activate Amex pay without first deactivating the old device, which I can't do as it's completely unusable. Android Pay support would solve all my ills.
• You can activate your Card and register for your Online Services Account on the Amex app.
• Amex Offers notifications are now available for eligible Amex Cards
• Use your Android device to make payments with your Amex Card. Activate your Card for Amex Pay in the Amex App, then simply unlock, tap and pay.
If you download the American Express official service app for free, you can check your usage and the number of points card is your whenever they want.
American Express Israel continues to accompany you wherever you go. And now, even on Android!
Access and manage your account when you want with the application of American Express.