Resolve this ASAP! Received my Amex card to activate - tried online and didn't work, installed the app for alternative route and got to the point after entering ID and password "experiencing technical difficulties". Please resolve this immediately. One unsatisfied customer at the moment....
So useful It's so easy having the app as you can make payments any time. Stops me having to worry about missing a payment deadline and interest being added. Only criticism is that out of the casback offers I get there's hardly any I'd actually use. Could be more tailored to where you use your card.
Not bad-needs fingerprint login Just switched from apple to android and the absence of fingerprint login is disappointing! I hope this is something that's coming soon.
An app which doesn't work is worse than no app at all Having received my Amex Card I downloaded the app to activate it. Haven't selected a user ID and password which both produced a green tick I was told on three occasions what I jad entered was invalid. Seriously, why green tick what should have been a red cross? Topping off this bad experience I was then notified of technical difficulties. One more dissatisfied new customer.
Missing one thing Having switched from an iPhone recently, I am in the process of installing all the apps I used to have. The android version of this app does not seem to have the ability to login using fingerprint. The apple version does. Maybe an oversight, but definitely reduced functionality.
One of the better banking apps Good app and easy to use. Very stable I.e. no crashing. It updates with intuitive upgrades that make it more useful. Must be a good app as I have practically stopped using the AMEX web as I can now do pretty much anything AMEX related I need to.tbrough this app
• You can now enroll, edit or cancel a Direct Debit for your Cards.
• Set up push notifications and download PDF statements.
• Ability to use points to repay your purchases via a statement credit (if you’re enrolled in the Membership Rewards program)
If you download the American Express official service app for free, you can check your usage and the number of points card is your whenever they want.