I used to love this app, and even switched my account to paperless, as I would make payments solely through this app. Now, it no longer works for me at all (will not open), and I have not received any responses from the various reports I have submitted each time the app fails to load.
I love the new look, much easier to navigate. There is a reason I have been with American Express for 30 years, the company never stops improving. The words "good enough" are not used at Amex. Thanks for the improvements.
The App has spoiled me for the past 3 or 4 yrs. Notify's immediately when charges have been made thru notification, which reduces chances of fraudulent charges. Very convenient easy to use in making payments. Thank you AMEX for a great app.
New updated app is broken. Several links broken. Can't use points for gift cards and can't make payments through the app. Please fix! Everything was working fine before the update.
Please fix the new version, it is not working. I used to use this app all the time but the latest update causes it to crash upon opening of the app. Thanks
This app has never worked in 2018 for me.
• Request a replacement Card whether yours is lost, stolen or simply not working.
• Bug fixes and minor enhancements.