v6.1.3 is VERY buggy and crashes frequently on my PixelXL. App crashed so bad it would not reopen. I had to uninstall and re-install to get it to run. Old version of the app was much better.
Really frustrated with this app right now. Transactions that I've paid still have the option to "pay it". I could go on indefinitely paying it. I accidentally paid one twice. $120 for a $60 transaction
The updated interface is very much iOS-ish, and is not consistent with the Android UI/UX at all. This is clearly a move by the AMEX mobile team to boil their apps down to a single UI. Good for them, bad for the end user. A material/Android based UI was not only easier to use but more consistent with what Android users have come to expect from applications.
Cumbersome navigation. Hard to distinguish between recent & past activity. Too many taps to log out. Screenshot of card is pretty, but useless. There was nothing wrong with the old app.
The new app does not work. It often says that their system is not responding and to try again later. After uninstalling the app and reinstalling the app, it will sometimes work once or twice. I hope this issue is fixed in an update soon because when it works, it is a great app.
American Express is an amazing credit card company with excellent customer service; however, this most recent update has inhibited many people from logging into their accounts through the app (including myself). It will be much appreciated once this issue is fixed.
•Enhanced design, navigation and user experience
•Additional push notifications for important Account and Payments information