Cleveland Clinic Express Care

2.08K reviews
Content rating
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About this app

Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider – save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $65 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients

Commonly Treated Conditions (Ages 2+)
• Asthma*
• Bronchitis*
• Conjunctivitis
• Cough and cold symptoms
• Earaches*
• Minor back and shoulder pain*
• Minor medical concerns
• Minor trauma, burns or lacerations*
• Sinus infections
• Urinary tract infections*
• Yeast infections*
• Rash
• Flu Symptom

*Adult patients only
Updated on
May 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.94K reviews
Linda Llew
May 9, 2021
I kept losing my connection way too early by being timed-out while I was responding to the questions and uploading pics. So, the app needs to be reset for longer response time OR, it NEEDS to be reset to remember the answers before it times-out, so that one doesn't need to start all over again. It was extremely frustrating!
9 people found this review helpful
October 15, 2020
I tried 3 times to use this, every time when it got to the video it just stopped loading. Total wate of time when I was really sick and needed to see a Dr. That was after it froze numerous times on the beginning screen. I had to reinstall twice and log back in, even call the customer service to reset my password moments after I'd been logged in and it kicked me out.
3 people found this review helpful
A Google user
March 26, 2020
Good app once you're connected to a provider but i was bumped twice and had to reenter my info each time. Also some inconsistencies in the number of patients ahead of you. Once connected, the visit went smoothly and swiftly. I will be recommending this app and will be using it again!
15 people found this review helpful

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed