My son has a sore throat. App made it easy to upload a pic and speak to a nurse practitioner, saving me having to make an uncomfortable child get dressed and go to the doctor. I now know what the possible causes could be, how to treat it for now, what to watch for that might indicate a step or flu test might be needed. I LOVE this service. And the appointments tab for when i want to schedule a visit for later is a great feature. Good job, Providence!
My husband is having a severe asthma attack as I'm typing this! His inhaler is empty. Tried from 11:30 pm to midnight to reach someone on here and everyone is offline. 11 people! Don't want to spend 6 grand on another E.R. visit for a $20 inhaler (he didnt realize he had no more refills) and the after hours number won't refill over the phone. Urgent care isnt open, office isnt open...its the weekend. He cant get in until after christmas with our PCP anyways. No one sells over the counter ones anymore-I tried 3 stores for one. Why say we can use this until midnight but have everyone offline! If someone had been available, we could have saved another E.R. visit-this one on his birthday of all days! Useless service!
I live in Michigan and I can't use this app because it only allows for certain states.... Wow.
Freezes if I'm to slow entering info
My daughter and I both appreciated the friendly, helpful, and thorough provider.
Works very well.
We continue to improve the Express Care Virtual patient experience with these new features:
With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
Connect immediately to a medical provider for a live healthcare visit, 24/7.
See a doctor anytime. Doctors are available 24/7, no appointment needed.