First call got disconnected, thankfully I called and was assured I wouldn't be charged (still need to see what my statement says) after finally getting through a full session, the attachments from the doctor will not download. The error says internet connection has been interrupted. Disappointing, sad my company switched from teladoc.
I had an abscess gum. The app was pretty easy to use even in pain. I was diagnosed and meds were sent to my pharmacy . The doctor was great and personable. I will use this service again since it is part of my insurance.
Didn't even get diagnosed, paid all that money for my session to freeze half way through, on top of that couldn't even get any medication for my strep throat. Do not waste your money
This app is pretty worthless. It Charges you for a Dr to get on the phone to only tell you to make an appointment to see your regular Dr. I have high anxiety and was hoping for some sort of a perscription. Instead I paid $10 dollars for nothing, and still have to see my regular Dr after my co-pay + the cost of medication.
I used this on my Samsung Galaxy Tab E Android v. 6.0.1. The app worked really well and I had the best visit for a $25 copay, but the $49 uninsured cost would have been so worth it. I think this will be my go to from now on.
Waste of money and time Sore throat, sinus infection, earache, massive headache and fever. I paid the $25 copay for the alledged doctor to prescribe me netty pot. I'll NEVER use this again.
We continue to improve the patient experience with these new features:
· The patient can now transfer their most recent visit’s information over to a new visit. This enhancement will improve the patient’s overall experience and allow the patient to see a doctor more quickly.