LiveHealth Online Mobile

American Well Corporation

About this app

Speak with board-certified doctors, licensed therapists, psychiatrists and more through live video on your smartphone, tablet, or computer. LiveHealth Online is an easy and convenient way to get the care you need whether you’re at home, at work, or on the go! Download the app and sign up to get started.

24/7 virtual urgent care with board-certified doctors for the whole family.

Counselling and talk therapy with licensed therapists.

Scheduled consultations with psychiatrists.

Primary care, dermatologists, dieticians, lactation consultations and other benefits may be available depending on your health insurance.

Ratings and reviews

Worked fine for several years. Was a good service and very dependable. However, currently the app just hard locks the phone when trying to follow the appointment link when it's ready. I reset the phone and tried to open the app again and it looked like the screen had been shattered. The app was a mess of graphical and text glitches. Tried an appt early this am and I got a notice the doctor had cancelled the visit before I had even a chance to try to open the link. Can't recommend currently.

Constantly glitches when I try to log in. I have tried typing in my password. But I am bounced to the email part of the log in page at least 4 times before I get into the app. For sick people, this is annoying. I did call support when I first had this problem. I have had a successful visit with the app. I'm not able to get in to a Dr office when I want to, so this is helpful. Just somebody please fix the log in bouncing problems.

I don't know why they had to "update" this app but it is now absolutely horrible to use. You cannot do appointments in the app. Schedule, yes. Actual appointment, no. You used to be able to stay logged in. Now you have to login multiple times. Want to schedule an appointment? Login. Want to go to your appointment? Open a separate browser, login. Want to view your notes from the appointment? Login. Audio, video, notes, list of medications and medical conditions incomplete, and more that're bad

What’s new

New look. New features. Same great care. Update your health insurance information and confirm your account details to access the new and improved version of LiveHealth Online.

What’s new:
• User experience improvements
• Faster, more reliable access to care using the latest secure technology
• New virtual care services for some health plan customers
• Ahora puedes ver la aplicación en español