
Allison Kennedy
Not accurate - almost positive this app is developed to reduce your score no matter what. I'm a great driver, 99% of my drives are PERFECT but my score is 78. it never goes back up. Only slowly goes down over the last few years. I don't speed, I don't brake hard, and the only time I use my phone is via Bluetooth (hands free) or at a STOP LIGHT (which is legal to do) but that apparently counts against me? Also the speed limits are not always up-to-date so you'll get dinged no matter what.
4 people found this review helpful
American Family Insurance
March 6, 2026
Your DriveMyWay rate impact is calculated at your next policy renewal. Keep in mind your score may change over time based on the safe driving behaviors of all participating drivers on your policy. If you would like to learn more about scoring, please visit: https://amfam.ly/4cYRElN. Thanks for reaching out!

James Clapsaddle
I get notifications at times from the app saying it is recording my trip when I am not even driving. Iam just walking around my property, in my house, or at work. The app tells you you need to log in (record a trip) often when you're not using it. Do not need to drive much when you're off for a holiday break or a long vacation. The driving content part of the app feels rigged. Improving other contents would be futile. The driving content does not tell you how to improve. That is not helpful.
3 people found this review helpful
American Family Insurance
January 21, 2026
Thank you for letting us know! We're aware of this issue and working to resolve the concern. If you're in need of assistance, please call 1-800-MYAMFAM (692-6326).

Shawn Stutes
This app needs transparancy. It gives you a score but the math doesn't match. We should be seeing ANYTHING that affects our score otherwise you could just be making up numbers. It will tell you there is phone use, and speeding, often without any showing on the maps. Plus there is a bunch of behind the scenes things that go into the score that we can't see. How are we supposed to fix what we can't see. How do we even know there is anything to fix. For all we know the scores are made up.
20 people found this review helpful
American Family Insurance
June 14, 2024
Hi Shawn. If you would like to learn more about how our DriveMyWay program calculates your score and savings, please visit https://www.amfam.com/insurance/car/drivemyway/scoring. Thanks for reaching out for more information!