
H Brown
The app is very handy for booking my commute, and I also like the gate information. There was an issue with logging on in the past that has been fixed. I like the upgrade feature; however, I wish there was a way to "downgrade" as well. If the only seats in first class are in the opposite direction of travel it would be nice to have the ability to restore and save the upgrade coupon.
114 people found this review helpful

Meridith Beird
App is ok. It's nice having my tickets in an easy location but it constantly has bugs to work out. Any time I make a change (buy a ticket, change payment or address, etc) I have to log out and log back in just to get it to update. I like Amtrak, and when the app works it's great! But when it doesn't work it's a huge hassle.
78 people found this review helpful

Carter
An excellent tool that quickly & reliably lets you search, book, modify, cancel, or upgrade trips. The UI is clean & highly functional, showing you what's important first, with 'details' buttons & tooltips everywhere I've ever needed one. The only con I can think worth calling out is the sort of 'cluttered' organization of a lot of the app's non-core features (eg, the 'routes' page), which could surely stand some clean up, but overall this app gets the job done & done well. [We <3 Amtrak]
93 people found this review helpful