
Jeffrey Zuckerman
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When this app works correctly, it's wonderful. But sometimes, too often, after I select a train and provide all my purchase information, the app says that it cannot complete my transaction then, and tells me to come back another time. Other times, it changes the train I selected before charging my credit card. When the app does these things, it's terrible.
8 people found this review helpful

Matthew Stefancin
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The app used to work...okayish. But the last few updates have made it near useless. Anytime I go to log into my account, it puts up a loading screen, and that's it. Never proceeds to where I can log in, and I can't back out of it. I have to close the program all together. Beyond that, buying tickets works, but it is buggy and not very intuitive. It has detered me from Amtrak as a travel option over the last 2 years because of these issues.
49 people found this review helpful

Kaletha Nelson
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I can't see the return trip of my roundtrip. Most options in the app of importance just link back to the website which defeats the purpose in having an app? The only good thing is being able to access ticket quickly, which I was on the first trip I took, not available now. The website can be buggy at times as well. Like when trying to SIGN IN after not being able to access what I need to in the app, I can't even sign in on the website! just a tad annoyed with the whole process at this point.
5 people found this review helpful