Review from Garrison Crouch
Decent, needs more work Works fairly well after recent updates. Can be slow to load an e-ticket sometimes if the network connection is bad (makes for irritated conductors.)
Limited functionality Too many manual inputs where the app should know my current train trip status, particularly if I'm on the train at that moment! Can't search past reservations to obtain receipts for expensing.
Until recently this app has been great,...almost always super fast and kept me logged in with access to my e-tickets until I actually pressed "log out". That WAS a great function until now (the past 2 weeks - I have v2.2.8 on my Verizon Wireless Galaxy S7). Interesting that in what's new --> "Rules for new passwords have been updated to improve customer security". Now the app logs me out all the time (either due to the app crashing or if i "close all apps" to clear out all my windows). I'm probably going to start printing my tickets again as a backup now that the app has become less reliable. I'm hopeful this will be resolved if the Amtrak app team finds more use cases like this.
Awfully unhelpful Just wanted to read about some popular trip destinations. No help or contact info available. Password requirements were extreme. No calendar pops up when using the calender. People over 50 must have designed this app.
Never has my info complete Once i have a trip selected, it still says not enough informa/ion. Frustrating! I use the phone app so i guess it isn't good enough. Once i have a trip scheduled, it is nice to have the eticket. But i don't have the trick figured out
Still substandard Still no senior tickets because dev assumes seniors don't use apps or that others don't use app to book FOR senior. But kids do? Completed trips still "current". No edit/change trip option, No guest rewards number auto link, shouldn't need train number to check status if you have station! At least mimic julie phone functionality! No route map, no live map, no fare saver. Really clunky travel planner that says "no trips available" because it's not smart enough to factor connections and it didn't explain why.
Slow updating Could be more convenient than a piece of paper, however it doesn't immediately update. The app doesn't show a new reservation until apparently the day of travel. For some reason it only shows the last reservation made and used. I always have to print a hard copy for backup, just in case. UPDATE: Amtrak changed password security, so I wasn't getting updates. Working as it should now. Upped the rating a star.
• Rules for new passwords have been updated to improve customer security
• Bug fixes
Train & Bus Travel app for Indian Railways PNR Status,Train Status & Bus Tickets