Review from Garrison Crouch
Decent, needs more work Works fairly well after recent updates. Can be slow to load an e-ticket sometimes if the network connection is bad (makes for irritated conductors.)
First time I used the app everything worked smoothly. Second time using the app it rejected my address but still charged my card. I don't have a reservation number and did not receive the ticket in my email. I'm stressing out here, this is how I'm getting home and I only had enough to buy one ticket and ticket prices are rising. UPDATE: Money came back in but still refuses my address. Exactly the same address I used when I booked the first ticket. Had to use this app again. There's a pre-authorization charge that's been in effect for 5 days now. No one wants to fix it. Tried calling and emailing. No response on the 2 emails I've sent always. They just dismiss the problem like it's not theirs.
Needs an overhaul. This app only benefits those who buy tickets at the last minute. You cannot book tickets with a AAA discount whether or not AAA is attached to your profile. If you buy tickets online or over the phone, they won't show up in the app. By now, so long as you attach your purchase to your account, you should be able to see your tickets. Fortunately you can go through a somewhat lengthy process to view your trip through the app, but at that point, it's just easier to get a printed ticket or flash the email to the conductor.
This is really only good for looking up available trains. Though the app says you can book a trip via the app, I have never gotten that to work in 6 months of use. If it did everything it said it could, it would be a 4 or 5 star app.
Very basic. Somewhat hard to book trips. Could not find route from my local Amtrak station. Have to book seperatly which is then pointless to use app.
Only useful for people who know the routes and schedules. Doesn't offer alternate routes if you want to go from one place to another that isn't available. Does not show train routes. Again, useless to novice train goers.
All I am looking for is to confirm a time of arrival and it just says no trains,then it doesn't assist with a phone number to call under the contact us heading is nothing
Various fixes to improve your experience
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