Review from John Magnusson
WiFi= OK; 4G = Error; 1/31/13 Works Great Now For that past several weeks, the app works fine using a Wi-Fi connection. Using Verizon's 4G network gives an error message [An error occurred trying to look up your train status, please try again later] when attempting to get train status or purchase a ticket. UPDATE Jan 31: App works great on Wi-Fi AND Verizon 4G. Thanks for the 4G network fix!
Limited functionality Too many manual inputs where the app should know my current train trip status, particularly if I'm on the train at that moment! Can't search past reservations to obtain receipts for expensing.
Awfully unhelpful Just wanted to read about some popular trip destinations. No help or contact info available. Password requirements were extreme. No calendar pops up when using the calender. People over 50 must have designed this app.
Never has my info complete Once i have a trip selected, it still says not enough informa/ion. Frustrating! I use the phone app so i guess it isn't good enough. Once i have a trip scheduled, it is nice to have the eticket. But i don't have the trick figured out
Still substandard Still no senior tickets because dev assumes seniors don't use apps or that others don't use app to book FOR senior. But kids do? Completed trips still "current". No edit/change trip option, No guest rewards number auto link, shouldn't need train number to check status if you have station! At least mimic julie phone functionality! No route map, no live map, no fare saver. Really clunky travel planner that says "no trips available" because it's not smart enough to factor connections and it didn't explain why.
Until recently this app has been great,...almost always super fast and kept me logged in with access to my e-tickets until I actually pressed "log out". That WAS a great function until now (the past 2 weeks - I have v2.2.8 on my Verizon Wireless Galaxy S7). Interesting that in what's new --> "Rules for new passwords have been updated to improve customer security". Now the app logs me out all the time (either due to the app crashing or if i "close all apps" to clear out all my windows). I'm probably going to start printing my tickets again as a backup now that the app has become less reliable. I'm hopeful this will be resolved if the Amtrak app team finds more use cases like this.
Ticket Timeout Good interface and easy to switch trains if plans change. But the eTicket times out after some interval on your trip such that it won't display again, and when you're getting it checked again, like when leaving Penn Station, it's inconvenient. Make sure you have the ticket emailed to you or printed out until that gets fixed.
• Rules for new passwords have been updated to improve customer security
• Bug fixes
Train & Bus Travel app for Indian Railways PNR Status,Train Status & Bus Tickets