
Rachelle Cabot
I usually have good luck with this app. Very easy to use. Just recently, I am getting the message.."App cannot open. There is a bug." I have never had that happen before. I have cleared the cache, restarted the phone (galaxy 25 ultra), uninstalled the app.. then reinstalled, .....ect. I keep getting the same message as above. FG is the only app on my phone giving this message. ?? What do I do?
2 people found this review helpful
Ancestry.com
June 24, 2026
It’s possible that restarting your mobile device will resolve any issues the app might be having. If the app continues to have problems after you've restarted your device, we also suggest uninstalling the app and then reinstalling it.
If there are still issues after that, please contact us again, and we will further assist. T

Shaley Nagle
The app had been perfect up until the last few weeks. I use it on two Android phones and the apps on both devices have just recently quit adding GPS data to the memorials when I upload grave photos. This is the whole point of my using the app - I have a large cemetery nearby that I'm trying to add GPS data to all memorials and this is just so incredibly frustrating.
2 people found this review helpful
You can try restarting your device and clearing the app's cache. Be sure to update to the latest version as well. If that doesn’t help, please contact us at Mobilesupport@findagrave.com.

Teduardo Martinique
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The Transcribe feature needs some redesign. For one, the scroll wheels used to enter dates are cumbersome to use. A simple numeric keypad would be better. It would also be useful to be able to move the keypad/scroll wheels around so that it does not cover the photo. Also, it would be useful to resize data entry area height to allow more viewing area of photos.
42 people found this review helpful
Ancestry.com
April 17, 2023
Hi, Teduardo, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!