I used the daily mail online direct fo a year without any problems. For some reason I was persuaded to use Mail Plus and since have had problems. I can not get a resolution and have had no paper for two days and spent all morning trying to get an answer.All I get in reply is an automatic reply with three suggestions that have not worked. They tell me they can not recognise my subscription To make it worse having just paid for a month I cannot get my money back if I cancell even though I can't get the paper. What awfull service Terry
I have had this ap for several years but it has now stopped downloading since zI paid for the current month. Same problem as several other people. Please get it sorted as I do not see well enough to read a paper so the ap is essential
The same is happening to me. All ok since Sunday and now no paper. Payment has gone out for March. Spoke to Mail Online but they cannot help as I pay through Google. Hopeless. Really disappointed as I will lose this months money. It's now 21st March. Have written to MD of Daily Mail and no response. I cannot read any papers now and not even the old ones that I have paid for. Its disgusting and nobody cares. Been a customer for years too.
Since March like many others I have no papers. It says I don't have a valid play store subscription. They don't have any issues taking my money though.
After having this app for four years it suddenly stopped working. Contacted Mail Plus got the standard cut n paste reply. But I gleaned that it looked like my monthly payment hadn't transferred over to the Mail. Contacted Play Store which wasn't easy to find how to. Got the standard cut n paste from them telling me to contact Mail Plus. 💩 customer service
Terrible app. Does not auto download. Keep having to uninstall it then reinstall it again. The developers need to get their act together and fix it or look for another job! They have had enough complaints about it in the past.
• Update to the video player — some videos will not play until the app is updated.
In case you missed the new features in recent releases:
• A new Sports Stats Centre — updated 24 hours a day, in the top menu.
• Audio Player. The complete audio edition of Weekend magazine is included in every Saturday's issue.
• Double tap to zoom — tap twice on a page to zoom in.
• Tap the edge of a page to move from page-to-page.
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