169 reviews
Content rating
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About this app

Maintain connection with your virtual receptionists and follow up on new opportunities Anywhere with the AnswerConnect app. Take your 24/7 customer service team with you and get the latest call messages direct to your Android device.

Follow up on new opportunities in a click with secure access to your live-answering service dashboard from your personal device. Harness the best of AnswerConnect and stay updated on all the customer messages we take on behalf of your business.

With the AnswerConnect Android app you can:

-- View inbound messages taken by our customer service team
-- Contact clients by call or text directly through the app using your Business ID
-- Access and update customer contact information
-- Connect and collaborate with team members via 1:1 and Group chats
-- Forward customer messages to your team via email/SMS
-- Add notes and reminders to key customer messages for your team to follow-up
-- Report a problem or an issue to the admin.

Note: You must have an AnswerConnect account to access the Android app
Updated on
16 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

162 reviews
Hungry like The Wolf
5 May 2023
With the last few versions of the app, I can no longer see a time when the last engineer was called out. I can see the date or yesterday, but no time unlike before. It's extremely handy and essential for our business to know on changeover if the previous call has been left or needs attending
1 person found this review helpful
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Neil Sargeant
22 December 2021
The service from Answer Connect is great but the app itself no longer works since the update today. Whilst I can open the app itself, I can no longer click into individual calls to obtain details as the app crashes.
4 people found this review helpful
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AnswerConnect Mobile
28 January 2022
Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.
mark jones
16 January 2022
App works well. What AnswerConnect software and call flow can do is excellent but the quality of the call handlers is very poor.
1 person found this review helpful
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AnswerConnect Mobile
28 January 2022
Hi there, we are sorry for the issue you are facing! Could you send details of what you are experiencing to our client support at clientservices@answerconnect.com? We'll get you up and running.

What's new

Bug fixes and performance improvements