Citrus is terrible. Payment issues every single time. Give me back my money already.
Poor systems 15 mins after placing order I was told they would have to cancel as they couldn't reach the restaurant. Very clearly they have added restaurants without checking on how to reach them consistently. Based on other reviews I'm afraid I won't get my money back as well. Overall poor experience. My experience with Swiggy has been much better
Useless App Cannot register. Says email already exists. When pwd is reset then says email n pwd dont match. Sent them contact details but they haven't bothered to rectify it. Better use many other delivery apps
Poor Server Connection I tried ordering food using this app but everytime app prompted message that 'something went wrong, please try again'. And I tried placing order at different time, still no response.
APP INTERFACE- Average App interface, easy usage and robust TATs is all but gone. Options like online payment and Change indicators (for CODs) have been taken out without even having a second thought on the current cash situation. Poor overall understanding ability from a user perspective
Extremely bad service In case if you have paid online and the order is cancelled scootsy will not refund you the money- where is my money? Two months on and I still haven't received it??
Made a few critical modifications under the hood in the New Year. Important upgrade.
Reason for Expedited review:
Current build has a flaw in the bill structure due to a new convenience fee. This is causing revenue loss due to invoicing issues and causing cash collection issues. This has been remedied in the new build.
Hunger can catch up to you at any time of the day.. You need to be ready for it!
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