Late deliveries almost every time. No way to sort restaurants by distance, whether they are open or shut or delivery time. Bad service. Half the items are never available. Use Swiggy instead for less headache, guaranteed food and great customer relations.
Kindly do not have an item on the app which isn't available with the restaurant. It's a bloody nuisance to deal with the call and what to reorder.
When I forgot my password login, the app doesn't recognise my mobile number, even though my email is registered (It doesn't let me open a new account with my mobile number, saying my email is already registered). This leaves me with no option. The call helpline makes you wait endlessly, with an annoying recorded message that my call is important, even though from the time it takes to respond, it clearly doesn't seem important enough to scootsy.
Such rubbish service! Your customer service is pathetic and deliveries late! Plus they penalize poor delivery boys for their own mistake!
Scootsy really matches Mumbai lifestyle and its 60 mins delivery promise is awesome! Always give u great experience..
I placed an ordered to coffeeby di well through it but it wasnot delivered + and no confirmation was there too from the shop for my order..
Critical bug fixes and major cart checkout changes.