Ordered food and App showed that food is delivered but i never recd the food. Called customer service waited for more than 15 mins on hold but the person never called back. I want a refund. Worst delivery app. If you dont want to deliver food then shut up shop. Totally disappointed by the apathy shown by this company.
Money debited from my bank account but the order fails to show up on Scootsy. Customer care asks me to check with the bank because it doesn't show up in their system. If your servers don't talk to the bank, how is a customer supposed to figure this out?
The service is always late and the food is always cold. That being said on a premium android device the app usually crashes at least 3 times during the ordering process. Overall, use zomato or swiggy... a much better company and product.
Late deliveries almost every time. No way to sort restaurants by distance, whether they are open or shut or delivery time. Bad service. Half the items are never available. Use Swiggy instead for less headache, guaranteed food and great customer relations.
Worst app ever. ZERO on management. ZERO on delivery. ZERO on commitment. No one answers the phone. Gets cut automatically after holding for 4-5 minutes. Utter nonsense
Kindly do not have an item on the app which isn't available with the restaurant. It's a bloody nuisance to deal with the call and what to reorder.
Critical bug fixes and major cart checkout changes.
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