Ordered food and App showed that food is delivered but i never recd the food. Called customer service waited for more than 15 mins on hold but the person never called back. I want a refund. Worst delivery app. If you dont want to deliver food then shut up shop. Totally disappointed by the apathy shown by this company.
Late deliveries almost every time. No way to sort restaurants by distance, whether they are open or shut or delivery time. Bad service. Half the items are never available. Use Swiggy instead for less headache, guaranteed food and great customer relations.
The service is always late and the food is always cold. That being said on a premium android device the app usually crashes at least 3 times during the ordering process. Overall, use zomato or swiggy... a much better company and product.
Kindly do not have an item on the app which isn't available with the restaurant. It's a bloody nuisance to deal with the call and what to reorder.
Pathetic. They never answer their phones and deliveries are seldom on time. I've started to prefer Swiggy now.
There was an issue with the login, but I was persistent and scootsy support resolved my issue. 4 stars because the support was good. One star less because I had to be persistent. I was eventually helped by Fareen from technical support, who was very helpful.
Critical bug fixes and major cart checkout changes.
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