Absolutely ridiculous!! It used to work well 8 out 10 times but for the past couple of weeks I am unable to log on to transfer money or check my account or pay my bills!! All that it ever says now is connection lost and I know it's not the internet because that works fine and I've tried at different places. I have not been able to view my account at all!! I even tried deleting and reinstalling the app!! I am definitely not recommending to anyone!! What is going on ANZ?!
Functionally it works well. The latest update makes it significantly worse visually. The white everywhere makes the contrast too high, and the layout is much messier and more confusing than before, without adding any useful information or features. Please return the main menu to how it was, it was much better.
Great app and easy to use. But I have troubles opening the app probably 5 out of 10 times. Sometimes I have to open it via play store, though I'm unable to open it for the last few days which is annoying as I pay my bills and transfer money between my accounts using the app
Worst banking app I've seen. Transactions don't show up for days after purchases. Makes me want to cancel my new credit card and swap lenders.
The find ANZ locator is misleading as i use it to locate an ATM. When i arrive at the destination on the map the name was wrong and they dont even have an ANZ ATM. So misleading just wasted my time driving there for nothing. Should just paid the non ANZ ATM fee saves me all the trouble. Customer service at ANZ is terrible. Im done with this bank.
Needs UI attention. The fact it logs you out the second you switch to another app is frustrating beyond belief. Can't go to an email to copy bsb and acc number to pay someone because as soon as you go back to app you're logged out. And no, you can't copy first as bsb and acc are separate fields so you need to go out twice to copy and paste. And it's not a security issue seeing ANZ is the only bank I know that doesn't allow symbol characters in the password - so security cant be the concern. Ended up logging into chrome site which does allow you to switch out and come back without getting dumped. Just place a 60sec timeout on the app.
Bug fixes to ensure ANZ goMoney is running smoothly
The official Westpac Mobile Banking app for personal and business customers.