MyBritam

Britam

About this app

Experience an enhanced self-service journey with our updated app, offering a range of features tailored for Britam clients. Seamlessly view your statements, sign up for new products, apply for policy loans, and top up your investment accounts—all within a few taps. For added security in financial transactions, our app uses SMS for OTP (One-Time Password) verification. Enjoy greater convenience and control with the new My Britam App.

Ratings and reviews

if only there was a zero star rating, the app is very hard to operate live alone to log in, poor user interface with lack of buttons to complete transactions. Extremely hard to withdraw money from the mmf leading to frustrations. Work on that please.

The app is no where close to modern fintech apps. It is hard to initiate withdrawals, constant bugs (despite updates), sometimes an annoying message pops up 'token expired'. Then you get a call to visit a branch - in the 21st century?

The app is extremely slow to load. It doesn't even display interest rates which is shocking for an investment app. Also, the customer service is poor: they are slow to reply to queries on email and WhatsApp, if at all. You call using the customer service line only for them to advise to visit the branch.

What’s new

Security Patches
BAM Statements and Transactions
Life Unit-Linked Products Enhancements