![](https://play-lh.googleusercontent.com/a-/ALV-UjVBkawMfzXut4wSEdJmk7rzK3HwEejGCKcIyKmUFfVRNoMdUTza=s32)
Farzam Arshad
The app itself is moderate and needs some upgradation. For example, when you download your tickets, it does not download them due to some bug or something. Secondly, the cancelation process. First you have to cancel your ticket then wait for a refund. It should be a steady process. However, about the service of daewoo, extremely pathatic busses arrive late, around an hour late as per schedule. Condition of vehicle is not up to mark either.
2 people found this review helpful
Daewoo Express Bus Service Pakistan
July 12, 2024
Your feedback is invaluable to us as we strive to enhance our services. We deeply regret the delays. We are taking immediate steps to address these issues and improve our punctuality and vehicle maintenance standards.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXV7buMmddjDyXjR8eMqfXNhqUTM85ONYEVkdNU9tpXqFYDSCQ-=s32)
Rehman R.
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Avoid if you have not arrived in Pakistan. What a disaster! Selected the departure time at 12, but when I paid, the app changed it to 6, two times. I had to request refunds twice. Daewoo kept 30% of the amount for their own mistake. 3rd time, they deducted money from Jazz Cash but did not issue the ticket. I was in the plane, couldn't just call in to book. It seems Daewoo wants me to use QConnect.
2 people found this review helpful
Daewoo Express Bus Service Pakistan
June 2, 2024
That doesn't sound right! Can you give us more information at quality.assurance@daewoo.com.pk so that we can investigate.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXJq1w9znzDWkgg8nRC5N57UG-f1kLa8V-ctWCiFEa-WiY8nHn4=s32)
Muhammad Safeer Abbas Abid Baloch
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Great Service. The Application works amazingly. JazzCash, EasyPaisa, and Credit card, all options working flawlessly. Thank u However, some of the Fares are high. 5 star Update: 1 star, after new update, I can't even see the bus schedule, as it takes ages to load. Unable to use. Hanging.
Daewoo Express Bus Service Pakistan
March 7, 2024
We're thrilled to hear that you had the best journey with us! Providing excellent service and a memorable experience for our passengers is our top priority. Thank you for your kind feedback, and we look forward to welcoming you on board again soon.