Great product but the app often doesn't display the data. The current price of electricity just shows dashed lines. That's basically the main reason I got the app so a bit of a fail for me. Overall a good app just needs to display the important data.
The app is a bit buggy, but the service is great. I've saved a lot of money. Their support team is very responsive.
Super easy, electricity was on in about 20 minutes after I completed sign up, amazing!!
Fun fact: Hyphenated surnames are also called “double-barreled names”. Less fun fact: We had a bug that did not allow users with hyphens or apostrophes in their names to enroll. Fun fact again: That bug has been fixed.
We’ve also addressed an issue where you can’t pick a future activation date on a Sunday or holiday – something ERCOT doesn’t allow. So now you’ll know the date you selected is the actual date you will have power. We also made some updates to data on the usage page.