Poor service and arrogant response Hi I am constantly in touch with Mr. Saransh owner of the so called company urban dhobi....My 4 clothes got damaged. You are not ready to accept this thing . Saransh you are very rude on call and your behaviour is very arrogant. I should suggest you one thing atleast be loyal to your business. Don't fool your customers. Don't tell me anything about your policy. Please note that my clothes were expensive and were special to me as they were gifted by a special friend.Need full refund as discussed,AKanksha
Worst services, arrogant response The worst laundry i have experienced. They are not worth actually. My friend named akanksha clothes got torn and faded off by urban dhobi and they are not ready to accept that it happened from their side. Her clothes were expensive and they are telling that might be they are non branded. Mr saransh Who are you to decide whether it is branded or non branded. Saransh i think you wear such clothes which cost Rs150. saransh you were very rude on call and your response was very arrogant.
Waste of money Worst laundry I have ever experienced. My frnd named akanksha clothes got torn and faded off completely and you are not ready to accept that this has happened from your side. How irresponsible you are. I will never suggest anyone for urban dhobi. Third class service. Pathetic poorest service.
Thieves - not returning the clothes I gave t-shirts for wash and fold, and they damaged 4 of my brand new t-shirts by ironing when I told them not to. I had them returned so that they can take a look and decide what to do. It has been more than 2 months since that - 2 MONTHS! And I've talked with them more than 40 times in this time period, now I'm just asking for my t-shirts back. I'm not even asking for any compensation and even after 2 months, they are not returning my clothes. I've recorded all the calls and filing a police complaint now.
Completely Dissatisfied Services are very poor...big time improvisation required in terms of services...creating mobile app and keeping trendy name is not going to increase your market. Please work upon customer satisfaction. Normal street dhobi is doing far better job then you people. Better improve guys.
Pathetic Services I have given my clothes 5 days back. On inquiring yesterday there was still a confusion whether its dryclean or wash n iron. After this they confirm that I will recieve my clothes today at 2pm..no calls from their side. I called thm at 5 they said we are sending. Guy comes at 7 with wrong delivery. And when I asked thm to send my. Clothes in an hour there is no call from there side.God knows whether they have my clothes or not.seriously pissed off...
Support for new service areas.
Coupon Code Support.