Second time bad experience I will never take urban dhobi service. Second time I had experienced bad service. First time you people returned my 2 shirts unwashed, after your several calls and apologies I gave you a second chance but this time as committed, you people returned my cloths 1 day later and that so after my several calls. Also suggested my friends not to give you services.
Worst services Didnt even Wanted to give a single star.Never got my order back on time. Employees don't have any knowledge about any policy and clothes when came back from laundry where in the worst conditions. Take only number of order you can deliver back. Truly the worst laundry services ever experienced. Please if you r taking cloths for wash and fold do wash them and then fold
Recent update Earlier I posted a review regarding the issues with compensation and I got in touch with the company's representative. They have co operated with me with full support and solved my issues within 3 hrs of complaint. I am personally thankful to the staff of the company especially SAURABH and SARANSH who helped in resolving the issue in the timely manner as promised. Thank you so much for the co operation that you showed in helping me resolving the issues.
Waste of money, 3rd class service The worst laundry I have ever experienced in my life. Never go for urban Dhobi. They are worth the money you pay for the services. For the 1st time I gave my clothes for washing and ironing I thought they are good in services but their services are pathetic. My 4 clothes got torn off and got faded. I don't understand how irresponsible you are. If you are not taking the action regarding this then I am going to file a complain against you in consumer court.
Did not deliver clothes for 3 days and now not picking call Horrible service by urban dhobi! In addition to not delivering clothes even after 3 days are over now they do not take my calls. Will not order from them again and advice others to do the same
Poor service and arrogant response Hi I am constantly in touch with Mr. Saransh owner of the so called company urban dhobi....My 4 clothes got damaged. You are not ready to accept this thing . Saransh you are very rude on call and your behaviour is very arrogant. I should suggest you one thing atleast be loyal to your business. Don't fool your customers. Don't tell me anything about your policy. Please note that my clothes were expensive and were special to me as they were gifted by a special friend.Need full refund as discussed,AKanksha
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