Online Portal by AppFolio

3.2
3.28K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

• Pay rent or dues and set up automatic payments
• Submit and monitor the status of maintenance requests
• Access important documents like inspection reports for tenants and meeting minutes for homeowners
• View and download your lease agreement
• Homeowners can submit architectural requests and view association-related events
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
3.15K reviews
Customer Rep Protect
October 1, 2023
Super easy to use although for reason, despite being an option, card payments won't go through. I tried 2 separate cards just to verify it had nothing to do with the card, but no luck. One of the cards is linked to the checking I used successfully. Anyhow, I like all of the detailed options such as communication, maintenance requests, payment history, etc... I'd definitely recommend!
27 people found this review helpful
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Michael Eldon
March 3, 2021
I have never written a review before, but needed to give this a one star. I have had this app a total of 2 days, I tried to pay a deposit fee with a savings account, my bad. the app showed I paid it with no means of trying to fix. I decided to try auto payment with my checking instead, and it charged my account TWICE! And guess what? Neither was reflected in my bank account. I just want to pay rent, but that's apparently too hard to manage for a payment app. Don't give me the info email, call
498 people found this review helpful
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Terell
June 27, 2022
This app is frustrating! I paid my rent a week early this month, but apparently that wasn't a good thing. Being, a week later the app withdrew another rent payment for that month when it already confirmed the bill was paid. My account was frozen until the issue was addressed. Then there was an issue between my bank and property management company, I was reimbursed the rent payment the app withdrew by error, but now I have to pay for a NSF charge. Tenants aren't able to contact this company!
393 people found this review helpful
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What's new

* Bug fixes and performance improvements