So far so good. Needed to go through this app to purchase pre-sale tickets. I didn't go through the app, but through the webpage linked from the artist's page. Had no issues waiting in line unlike most of the reviewers on here, possibly an app issue, but I feel it's worth mentioning those reviews are over a year old. After I purchased the tickets, I downloaded the app and everything seemed to work flawlessly and my tickets are under "My Events". If I experience anything otherwise, I will update my review. As of now, 5 out of 5.
Great app Got my fan club tickets to see Trombone Shorty. Great experience.
Initially worked very well for presales, upgrades, and buying tickets. They were also very responsive. Now the app crashes every time I open it, despite repeated attempts at reinstalling.
WORST TICKETING APP DON'T USE The app had an error while waiting in line for pre sale tickets and the error caused me to miss all the pre-sale tickets. They pride themselves on customer service but I didn't get a response for 40 minutes, and they never made anything right like they said. They alerted me of the pre-sale at almost 3 pm when the sale started at 10 am. If the pre-sale tickets hadn't been through this app, I'd NEVER have used it in the first place.
Didn't work Waited til 10 am for a presale and the app has just crashed repeatedly for 40 minutes
Poor experience Nice presentation and good ideas, but that means nothing if the service can't handle the user demand.
+ Bug fixes
Purchase easily and everywhere tickets out of over 200,000 events in a year.