Zomato customer service sucks to the core. Their restaurant partner That's Cheezy in Andheri Mahakali Caves took 2.5 hrs to deliver the order. When the food arrived it was ice cold. Burger and Sandwich was completely dry couldn't get it down the throat and had no ketchup to even the taste of the food. On complaining to zomato and asking for refund for the pathetic food. Zomato had only sorry to say. Do not trust zomato for the quality of the service and the food. They are cheats in the market.
Menu card are old, not updated, is this how you want to serve customer? Very disappointed with service. I did not order food because of this fraudulent information. Its huge 25% high price difference there. Will not recommend this app anymore.
They do not take responsibility of quality of food and simply refuse to give feedback to restaurant. Deliveries from related restaurants is generally late and food quality is pathetic because of same... I recommend not to install this app. Looks for some other food apps.
Customer care services are really bad. They tried to attend my concern for An incorrect order given to me(I ordered it On 11th march and they asked me what was wrong on 26th of March) other apps Like foodpanda or swiggy ARe much better. Please don't use this as this will waste your time and rarely attend your complains.
CHEAP STUNT earlier i could see the menu from the webpage itself but from now on i receive the message (APP ONLY FEATURE) which means that in order to view the menu i have to download the app YOU ARE A SELLOUT if i want to download your app i will do it myself but you are forcing me to download your bloody app to make a few bucks
There is not s good range of restaurants to choose from. There's literally a Paul restaurant two minutes away from me and when I searched for it so o can order it was not even there
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