The worst app ever! The worst app in the play/app/Windows stores! U better walk into the nearest restaurant and get food instead of using this app! It happened thrice till now..... I was starving for 2hrs and waiting for my food with hope. And at the last minute they tell me the order is cancelled.. waste services. It will get u frustrated for sure ! The app doesn't even deserve 1/2 star rating ...
This is the worst app ever used, people please don't use this instead you can go with other sites, I have used this today for the first time, & the food was pathetic when I reported the same about the food these people denied replacement as well as refund, saying the order was done by the hotel staff so plz contact them. Such a low class service they offer. Will advise everyone to avoid this app, they don't have any control over the quality of food.
My first order was a nightmare. Credit card charged while order never went through. Waiting for refund of Rs. 329 for the past two days. My first order was my last order.
Very bad support..They are not refunding the account to bank account if the item is missing..instead they only add credits.. Also sometimes, they cancel the order as delivery boy is unavailable after 2 hours in the night Order no. 40539089, 40011556
Waste i ordered food at 12:15 they asked to wait for 1hour 45minutes i said it's ok...but at 1:45 they cancelled my order saying noone is available to deliver....worst app i m going to complain on zomato
Better get the food from restaurant..waited for more than 2 hours for order to be delivered and finally had to cancel the order. All this on diwali night..worst app and service ever
• Better clarity on your order status. You will now know exactly what's happening with your order, starting from the moment you place it
• Convenient refund options where you can now opt to have the amount refunded to your Zomato Credits instantly (so you can place another order right away), or back to your bank/wallet
• Streamlined order support
• Performance improvements
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