Île-de-France Mobilités

4.3
28.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Reloading of your Navigo pass, routes, real-time timetables, traffic info. Vianavigo is evolving and becoming Île-de-France Mobilités to better support you on a daily basis: train, RER, metro, tram, bus, car, bicycle, Vélib', carpooling, carsharing... Find the essential tools and information for organizing your travel in Île-de-France. Together, let's travel with ease.

Avoid queues at the station: buy your tickets from your phone!
If your phone is eligible, the Île-de-France Mobilités application allows you to buy your transport tickets from your phone and:
load them onto a Navigo pass by simply placing your pass on the back of your phone
or store them directly on your phone and validate with it
You also have the option of paying for your tickets with SAMSUNG PAY.

It is possible to buy the following tickets:
- Booklets of t+ Tickets
- Navigo Day, Week or Month Passes
- Special tickets (Navigo Jeunes Week-end, Anti-pollution package, OrlyBus and RoissyBus tickets, Fête de la Musique)
- Daily Vélib' passes

The titles purchased will therefore be optional: reloaded on a pass or stored in your phone (and you just have to pass it on the terminal to move around).
To note :
This service is available on phones equipped with NFC (contactless) technology from Android version 6.

If you have a compatible SAMSUNG GALAXY phone, the purchased titles can be stored in your phone and you just have to pass it on the terminal to validate.

You can prepare and plan your trips:
- Find bus stops, train stations and metro stations near you
- Search in real time for your routes by public transport, carpooling and cycling
- Save your upcoming journeys on your phone's calendar
- Consult the next passages of your lines in real time and all the timetables
- View maps of public transport networks (accessible even offline)
- Follow the pedestrian route for the walking sections

Be the first informed and anticipate disruptions:
- Consult the Twitter feed of your lines to know the traffic info in real time
- Be alerted in the event of disruptions on your favorite lines and routes
- Stay informed about the status of the elevators in the stations used
- Check and report the crowds on your route


Personalize your trips:
- Save your destinations (work, home, gym, etc.), stations and stations as favorites
- Customize your profile (fast walker, with difficulty, reduced mobility, etc.)
- Select lines or stations to avoid

Choose soft or alternative modes of transport:
- Prefer the proposed bike routes for all your journeys
- Book your carpooling and/or carsharing journeys, in partnership with the main French players
- Rent a car or a van for a short period of time by choosing a Communauto car-sharing vehicle from a large selection of stations around you and reserve it without delay for the duration of your choice.

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Do you already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Bugs or remarks to report to us? Help us improve by sending us your suggestions from the contact form available via the menu.

And do not hesitate to join our community of Labtesters to imagine together the mobility of tomorrow on the Île-de-France Mobilités Lab application.
Updated on
Jul 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
4.3
28.7K reviews
Jacqui Lucquin
July 22, 2022
When this app works, it is super useful, safe and convenient. But every now and again, it stops working, or suddenly says that my card is incompatible (even though i use it on a regular basis). EDIT: THANK YOU for your rapid feedback! I will be sure to contact you directly in future if necessary.
1 person found this review helpful
Did you find this helpful?
Île-de-France Mobilités
July 22, 2022
Hello Jacqui, no problem, I will be there to help you. See you soon, Maja from the Île-de-France Mobilités team.
ottavio22
August 3, 2022
Surprisingly good and clean interface paired with English description, thank you. However, does not work unless you have a Samsung phone as I understood. That's horrible and wrong on so many levels. It's 2022 not 2002.
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Île-de-France Mobilités
August 4, 2022
Hello , I understand your expectations. An update will be made soon to expand the compatibility of the app to the majority of Android phones. Tests are in progress. Thanks for understanding. Good day, Maja from the Île-de-France Mobilités team.
John
June 27, 2022
Bought ticket but can't access it on my phone. Do I just scan my phone in general at the gates?? Currently waiting in hour long queue to find out because they only have two manned offices, no machines. I had no idea travelling could be this convoluted in a first world country. Learn from the rest of Europe. Update: yes, you do scan the whole thing, the app doesn't need to be open. A good idea, but it has to be explained clearly, not hidden behind French FAQ.
7 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
July 12, 2022
Hello John, I understand your expectation. I send your remark (FAQ in English in particular) to our quality department for study. Your opinions are valuable to us and help us to improve the quality of the services offered. Have a nice day, Maja from the Île-de-France Mobilités team.

What's new

Merci d'utiliser l'application Île-de-France Mobilités ! Cette mise à jour apporte des corrections de bugs.