Île-de-France Mobilités

Île-de-France Mobilités

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.

Ratings and reviews

User unfriendly, no product management. I use it to buy individual tickets, because I don't go to Paris too often and don't want to carry a Navigo. Buying tickets forces you to jump through a bunch of hoops. But the worst part is having to navigate to the ticket part every time you need to use it, and figuring out they want you to update the app, login again or something of the sort. This is a single feature but I bet not one of the developers use it on a regular basis.

Close to useless. Schedule is inaccurate. Recharging the transit card kind of works, but it is not possible to buy the same options, like zone 4-5, as in the machines at the station and they don't fix it for years. I'm standing in the snow currently, all the messages are green, and the either can't or don't bother to update the information. How bizarre!

Purchased four tickets. Charged my credit card. And, I have a receipt too. I can't see my tickets or use them. I installed the companion apps and no luck. Reset password, etc. Waste of time and money. Just buy the plastic card for 2 euros and refill it at the stations. Don't waste your time with the paper tickets that tend to get demagnetized. Be sure to keep your payment method handy until you exit the Paris metro in case the fare checkers want to verify that you paid the fare.

What’s new

NEW!
The Île-de-France Mobilités app keeps evolving! You can now:
• Easily access a "Need help?" section and more info directly from your Annual Navigo pass
• Enjoy a smoother digitization process and visual improvements
Thank you for using the app!