myXL - XL, PRIORITAS & HOME

5.56M reviews
Content rating
Everyone
50M+
Downloads
Content rating
Everyone
Unrestricted Internet
Learn more
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About this app

The latest version of myXL is an application that makes it easier for you to carry out various activities such as an internet packet activation, balance checking, and the remaining quota checking. Also, you can manage several XL Prepaid, XL Postpaid, and XL HOME accounts at once in just 1 myXL application.

New features in myXL:
1. Check Remaining Quota and Balance
2. Package Activation
3. Top Up Balance
4. Share Balance
5. SIM Card Activation
6. Buy Gadgets
7. FAQ page
8. Live Chat Service
9. Manage up to 10 of your myXL Accounts
10. PUK code
11. Activate Roaming and Buy Roaming Packages
12. Activate Family Plan to manage shared quota on myXL
13. Activate packages & billing payment using balance, Gopay, OVO, Credit Card, and Bank Virtual Account
14. Adjust your spend limit for Postpaid user
15. XL Center Info
Official app for XL users to check quota & balance. Free access.
Updated on
Sep 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 4 others
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

5.51M reviews
marquise rosa
June 28, 2026
When it was still the first media, I gave it 5 stars for usability. Since XL took it over, down time happens every few days. Now it's been 48+ hours the internet is still down with no explanation and now there's no applicable way to make a complaint and service inquiry from the application. Again, 1 star. If there's an option of 0 stars, I will give it to this application. So far, not even technical assistance is available.
35 people found this review helpful
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XLSMART
June 27, 2026
Hi Kak, mohon maaf ya atas ketidaknyamanan yang dialami. Agar dapat dibantu cek lebih lanjut, silakan hubungi Maya di FB @myXLCare, atau langsung chat via myXL Apps ya :) Yuk bantu Maya jadi lebih baik, dengan mengubah rating aplikasi MyXL menjadi bintang 5. Thanks
Kiyora Kimono Rental
September 7, 2026
It's been 3 days I can't use my internet and cable tv, but there's no way to contact customer service or create a ticket. Back then when it was the first media app at least I can call the customer service and if there's maintenance/problem they inform you from the app.
4 people found this review helpful
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XLSMART
September 7, 2026
Hi Kak, maaf ya, agar dapat dibantu cek lebih lanjut, silakan hub Maya via FB @myXLCare atau chat via myXL Apps. Jangan lupa ya untuk memberikan bintang 5 agar Maya menjadi lebih baik. Thanks
Ardha C.R
September 13, 2026
Completely unable to connect to the internet. On top of that, I cannot reach the call center because I keep being told that the app needs to be updated, even though I'm already using the latest version available. This is extremely frustrating and disappointing. I expect an immediate solution to this issue.
4 people found this review helpful
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XLSMART
September 13, 2026
Hi Kak, mohon maaf ya atas kendalanya. Yuk hubungi Maya di FB fanpage myXLCare atau chat via myXL Apps untuk pengecekan lebih lanjut dan bantu Maya jadi lbh baik, dgn mengubah rating aplikasi MyXL menjadi bintang 5. Thanks - RedStorm

What’s new

What’s New in v9.4.0
* Status network and device 5G on profile page
* Bug fixes combo payment with OVO
* Enhancement card biiling info in dashboard apps
* Others bug fixes and UI refinement
Content rating
Everyone
Unrestricted Internet
Learn more

App support

Phone number
+62215761881
About the developer
PT XLSMART TELECOM SEJAHTERA TBK
touchpoint@xl.co.id
XL Axiata Tower 28th Floor Jl. HR. Rasuna Said X-5 Kav. 11-12 Kota Administrasi Jakarta Selatan DKI Jakarta 12950 Indonesia
+62 859-4326-3258

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