
Lesley Steele (LJS)
First time user/new customer.. No where does the app mention there is a convenience fee of $4.95 to make a payment. I found out AFTER submitting a payment. Went to website to verify and I can see it there. Don't see a way to cancel the payment and there are no prompts in the app that confirms the total payment to ensure you know and want to pay that extra fee.
26 people found this review helpful

Colette Smith
They will charge your debit/credit card an additional fee if you're paying your loan with a debit/credit card. To me that isn't right nor fair to the person who is making the payment. Hell they charge enough just in intrest alone. For example you pay 20.00 off of your debit/credit card they'll add 4.50 to that and your payment will end up being $24.50. Even if you add the fee to your payment. Like 24.50 it will end up being 29.00. GREEDY MUCH !!!!!
4 people found this review helpful

Marshall “SandmanXio” Sands
This bank is horrible. A convince fee for a car payment bank draft. Come on already paying you freaking interest. Stear clear. Will be refinancing as soon as possible. When you click the explanation for the convenience fee the answer is Some details for the convenience fee!!! Very shady practice.
15 people found this review helpful