App is good but there must be option to save order and re-order it again after editing. Edit: (1) Pathetic service. It has been over a month and you're unable to deliver a single order yet. (2) after you place an order you get mail after 2-3 days that the medicine you ordered is out of stock and without asking they deliver partial order. If there were option I really wish to rate 0 (zero) star.
I placed order of skin cream, my money deducted from bank using UPI but order not placed, even it is not showing in my orders. How do I contact you. No contact/ support number. Please refund my money. Pathetic application. Even other payment modes not working, tried using Paytm but page was struck at loading.
Giving you a feedback for improving your communication system. I had ordered 2 medicines from which you delivered only 1. There is no communication and no way to track if you will be delivering the 2nd medicine. Your app order status says delivered 1 medicine and order completed but did not give any information on the pending one. When I reached out to your help desk they also do not give a clear answer that whether they will be delivering it or not. If you can't that you should simply say that you can't deliver and we will buy it from outside. I have been waiting for the 2nd medicine since last 5 days thinking that you will deliver.
Very poor delivery service. I only ordered once and they split the single order. 1st part got delivered after 2 days and 2nd part got cancelled on 3rd day with a out of stock message. So unless they can't offer 24 hour delivery service, it's useless since nearby pharmacy themselves deliver within few hours. They have creative UI but need to work on faster delivery service, considering medicine.
Making fool to customers. At the time of order Medicine is available but after sometime it is cancelled due to out of stock. What the hell are u doing team 1mg.
It's a very nice app but referral policy is not good because when we refer our friend and they made their first purchase after 7 days can't receive 1mg cash. For referral bonus every time call customer care and ask to credit my bonus then after I receive my bonus
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