You guyz should be more practical in terms of customer service as well as satisfaction. You must upgrade your working system, most of the times we don't get required medicine at your platform. The marketing team is lacking in smthng. Making an app is not a sole thing but you guyz must have an effective task force who could put new ideas in order to provide your customer best. Well all the very best for your struggle. All in all i will continuing my buying from 1mg. But you guyz should really need to get new ideas. I have many, i can provide you through Email.
They send no medicines even with genuine prescription.. I did it. However, It is good that they give substitutes for transperancy in pricing. But they have to review order confirmation method. Many states don't have standard format of prescription from doctor, why would doctor give prescription in good writing for 1mg?? You have to somehow work it out. I am Pharmacist myself and if this is it, then, I don't see e-medicines will succeed.
Nice app with awesome service! They also provide lab tests for good discounts! But only concern is the speed at which the medicine is delivered. In most cases I got my order split into multiple parts and it was delivered one at a time. It may probably be due to shortage of stock but I believe this can be improvised. Customer care is helpful in issues raised.
I booked ECG test from 1 mg and when reached diagnostic centre they refused to do ECG. I have mail confirmation and message to regarding my appointment. They told to check 1mg and 1mg people are not able to resolve the issue since morning. There is no use of booking and test from 1mg. 1 mg is very irresponsible and their services are also poor. Please be alert while booking any test from 1mg.
1 company which uses dishonest means to catch customers. I ordered cilitidin, becosule and shelcal hd. They promised to give 20 percent discount on the first one. It was in stock when i ordered. It sent part of the order which had less discount and cancelled cilitidin SAYING no stock which had 20 percent discount. I AM NEVER GOING TO USE THIS APP
after placing the order i got the notification, order is placed and after few hrs even the prescription that i uploaded was verified. on the day of delivery they failed to ship me the medicines insted asked for original prescription without any timeline for delivery. this wasn't told earlier that they wanted an hardcopy. I'm switching back to Pharmeasy.
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