We need best quality products
Pathetic Very great service where customer service doesn't even bother replying to your mails for days and their live chat is always offline and they don't even bother replying to the messages we leave on their offline chat. They change the order without even telling you and if you've paid upfront then you've no means of knowing what your original order was and what changes have been made into it. They don't tell you if they don't have any item in stock, they take the money and well then ... You know what happens next. Overall, pathatic experience I've had.
I first use this service last year when I hear about it. And for test drive I make an order and they deliver right to my door. So next time I make 2 order worth around 5000 and paid by credit card. Next day I received 2 emails that my order was cancelled. I contact their CS and they said that your area is out of coverage. I was shocked because they deliver my first order. Anyway they return my money but after deduction of their credit card transaction fee. So I lost some of my money without getting any benefit. Never used again.
Their Cs Dept Sucks. they dont have enough staff to follow up properly and they hung up if they dont have answers
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