I open the app. And try to take a pic of my painting with the app and it won't ever capture the image. Idk what I'm doing wrong but it's been about 10 mins of trying and still no dice. Maybe someone with experience could possibly show me the ropes. And maybe a tutorial might be effective if the developers do an update.(that's with a smile , not being a dick at all just so you guys know.)🤓👾✂️
20 people found this review helpful
Hi, thank you for your feedback! We offer a bunch of tutorials and we have one for image recognition that you can check out here: https://artivive.com/resources/tutorials/how-to-optimize-image-recognition/. Please reach out to us at firstname.lastname@example.org and we can help further support and guide you with how to make your art come to life!
I've just recently downloaded this app. The picture quality is great. But the music level on the video is very quiet . Even though I have the volume up full . I'm using android . Can anyone give any feedback why I'm struggle to increase the volume on this app please ?
2 people found this review helpful
I was really excited about this app and tried scanning the bts mots: 7 signature card, it didn't work. Adjusted the frame, nothing. Checked lighting, nothing. Reinstalled the app, also nothing. I tried the yoongi proof photocard just in case, also nothing. Please fix this or tell me what i am doing wrong, but it seems like others have this problem as well. It's a really great app when it works, but as long as it doesn't, i can't rate it better
8 people found this review helpful
Hi, we would love to be more of an assistance to you! Can you please send us a detailed email at email@example.com so we have a better understanding of your issue and can help resolve it?