This app is very useful for when I was trying to resell books. Just take it from Reezy Resells: "FBAScan is an essential tool for finding profitable books to resell." I recommend! This recent experiance with the ASELLERTOOL (subscription you must buy for the professional featues, which I also recommend) put a real big smile on my face. After 2 months of not using the app, I remembered I was still subscibed to the 40$ professional account I had not used in two months. I emailed them asking for only half my money back assuming that I was not going to get a penny back. They kindly sent me an email the next day with two 40$ refund tickets directly to my PayPal. This has got to be one of my greatest customer service experiance of my hustle. Take notes!
Getting an error when trying to scan live and its telling us to upgrade to pro plan...even though the registration check says we have DB search and 500 live searches. The live search number isnt being accounted for. We signed up for 1 user, when trying to adf a 2nd device faq tells us to cancle the current sub...ok fine, customer service wont refund the first 30 even though its been 10minutes of no use and faq TELLS US TO DO SO.
There is a definite learning curve to this app. The triggers don't really help at all, but you just have learn to read your screen quickly. Now I do much better since I have learned to interpret the screen info. It is very helpful!
The app could have been unbearable until someone cames along and did a little better. I registered, used the app for about 15-20 scans, it gave me an error so I reach out to customer service on some crappy chat page because they don't even own a phone number or a real website it's like something of the 90s. Everyone chats with this Ruben guy who is a terrible customer service representative. So when I speak to him I tell him I'm trying to purchas the subscription they selling and the subscription page you guys have is not letting me subscribe. So he tells me I have the wrong info that he's going to send me an email from where to subscribe. One how do I have the wrong info if that's the link we are taken to subscribe anyway. But Guess what, it's the same page I originally tried to subscribe from. So I go for it again and the samething happens so I reach out to him and tell him and guess what terrible customer service again. so how do you pay for something and they can't even handle payment registration properly after running an app for a few years... Give us something to think about before purchasing. Could have been a great app the best app probably could have changed the FBA Game. To bad...
What happened to Shake To Open Camera? Without it thus app is not worth it.
At first I have it a 1 star, But customer service resolved It as fast as possible
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